ieCommunity

Service disruption

July 7, 2010 – 3:27 pm

Please be advised that ieData customers may have experienced disruption to the service currently. It is not a total interruption, but will impact data access, especially surfing speed. However, the matter is being look into by the technical team and we do hope to resolve the problem soon. For customers who do P2P download, a temporary halt would be appreciated.

If you have further questions about the interruption please contact our customer service careline at 03-2330.2777 during office hours. (Monday to Friday 9am – 6pma and Saturday 9am – 1pm).

Posted in Announcement, ieData | 3 Comments »

Coffee and Donut with Us

May 14, 2010 – 11:45 am

ieData Plans At A Glance

Posted in Announcement | No Comments »

New ieData Biz Plan

April 29, 2010 – 2:32 pm

Introducing new ieData Biz plan for extremely heavy Internet user. The new plan comes with 100GB monthly fair usage threshold. Fixed subscription fee of RM199 per month applies.

To upgrade to ieData Biz plan, simply fill up thie ieData Conversion Form and submit/fax (03-4047 3131) to our Saffron office. Once we received the completed form, the new plan will be effective the following month. Please allow 3 working days for processing.

Posted in ieData | 2 Comments »

ieVoice Monthly Access Fee Waiver Ended

April 15, 2010 – 5:10 pm

Dear Valued Customers,

Please note that the two year waiver term for ieVoice Monthly Access Fee will end April 2010. The RM28 ieVoice Access Fee waiver had been in place since 2008. Effective May 2010, all ieVoice Subscribers will be charged a RM20 monthly access fee. This will be reflected in your May bill.

Note: This access fee apply to users who subscribe to IE Voice service. We thank you for your continuous support.

Yours sincerely,

Extiva Communications

Posted in Billing, ieVoice | No Comments »